CWB National Leasing has your back

Payment relief

As we all adjust to the changing business environment due to COVID-19, we understand that you, as business owners, are facing unique challenges. A Payment Relief Plan is something you would request if your businesses income has been drastically affected by COVID-19. CWB National Leasing is reviewing each request for payment relief on a case-by-case basis. If your business qualifies, we will recommend you make agreed upon interest-only payments.

*Please read through this information before submitting an inquiry.

  • If you can make your next payment, there is no need to contact us at this time.
  • If you are not able to make your next payment, please contact us through live chat to reach a live person today. Note that there may be a wait time due to our high volume of inquiries. If you prefer to avoid waiting in a queue, fill out the form below and someone will call you back in 1-3 business days.
  • If you qualify for payment relief, no fees will be charged to re-write your lease agreement.
Apply for payment relief through our Online Form

Impact on my credit

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CWB National Leasing recognizes these are unprecedented times. Many customers are not able to make lease payments who otherwise would pride themselves on making their payments on time and maintaining a positive credit score. We believe, your credit score shouldn’t be punished because of COVID-19, so we sat down with our Vice-president of Credit, Murray Derraugh to answer all of your questions related to how accepting payment relief may not necessarily affect your credit score.

Financial aid programs 

We’ll reach out to work with you on a plan that fits your business needs. In the meantime, please review links to government resources.

COVID-19 payment relief application

*Note – when our team replies to you, bank statements from January to present will be required. Please prepare for this submission.

Estimated response time 1–3 days

HR On Call – one month free trial

Our trusted partner, People First HR, provides expert support through a dedicated Human Resources team who are “ON-CALL”.  As a subscriber to the HR ON-CALL service you get answers to your HR questions via telephone or email from one of their experienced HR professionals.

Register today to take advantage of the ONE MONTH FREE TRIAL as you contemplate plans for your employees to return to work. People First can assist you with:

  • COVID-19 inquiries regarding layoffs, terminations, working from home, & policy
  • Employment legislation
  • Career transition support
  • Performance management
  • Conflict resolution
  • Attendance management
  • Policy reviews
  • Bullying and harassment
Learn moreRegister now

Financial aid programs 

Federal and provincial governments have a variety of payment relief resources to help you meet your contractual obligations and provide you with the financial relief you require. For your convenience, we’ve compiled the resources we’re aware of.

View Government Resources

Safe and healthy workplace 

CWB National Leasing remains open for business during COVID-19 with almost 100% of our team working from home. We are happy to connect with customers over the phone or online. Learn more about what CWB National Leasing is doing to keep our employees and customers safe.

Live Chat is the fastest way to connect with our team!

Watch for the Let’s Chat button to appear below when Live Chat agents are available to assist.


Estimated response time 1–3 business days.

Apply for payment relief through Live Chat

Connect with an agent today. You will be placed in a queue to chat. Wait times vary.

Has your company applied for any of the government programs?  If yes, please detail which one(s) and how much was received. If not, explain why.